Download detailed 2017 Training Calendar
This Master class is designed to give delegates a better understanding of the 'people skills' and 'individual skills' which are needed in a business environment and which can help them develop their existing competencies into superior skills. This 3 day programme focuses on: using critical skills and behavior to develop personal competencies, developing task competencies needed to achieve successful process delivery and building on your existing personal knowledge and skills-set. The programme is also designed to give a better understanding on how work colleagues could work together more effectively in any office environment and it shall produce a follow-up action plan which can help delegates implement new skills back at work.
| Location | Venue | Date | |
|---|---|---|---|
| Free State | Southern Sun Hotel - Bloemfontein | Feb 13 - 2019 to Feb 15 - 2019 | Book now! |
Every organization and every individual has records! All of these deal with enormous amounts of records on a daily basis. In today's technological environment, organizations must learn how to handle records so that they can be used as needed in the future. Records must be managed from the time they are created or received through distribution, use, and maintenance, until they are finally destroyed or permanently archived. The Records Management Training Program will provide delegates with a basic overview of records management terminology, concepts, and procedures to successfully manage records in today's offices. Regardless of the media on which the record is stored, it must be properly managed to be an asset to the organization. Delegates will also learn and critique aspects of record characteristics, inventory, and also steps of record retention schedules and archival systems.
| Location | Venue | Date | |
|---|---|---|---|
| Eastern Cape | Praxton Hotel - Port Elizabeth | Feb 20 - 2019 to Feb 22 - 2019 | Book now! |
| Mpumalanga | La Villa Vita Hotel - Nelspruit | Mar 13 - 2019 to Mar 15 - 2019 | Book now! |
This course provides documented strategies and tactics for accounts payable management used by several highly admired companies. Delegates will gain practical knowledge and turn into "Best “Practices as well as examples of practices to avoid. The course provides businesses and other organizations with a strong sense of where they stand against industry leaders. It provides best practice discussions on every facet of accounts payable. This course provides documented strategies and tactics for accounts receivable management used by several highly admired companies. You will gain practical knowledge you can turn into "Best “Practices as well as examples of practices to avoid. The course provides businesses and other organizations with a strong sense of where they stand against industry leaders and shows how they can take their services and organizational processes to state of the art levels. It provides best practice discussions on every facet of accounts receivable.
| Location | Venue | Date | |
|---|---|---|---|
| Western Cape | Protea Hotel Breakwater Lodge - Cape Town | Feb 21 - 2019 to Feb 22 - 2019 | Book now! |
| Gauteng | Emperors Palace - Johannesburg | Jan 24 - 2019 to Jan 25 - 2019 | Book now! |
| Eastern Cape | Garden Court Hotel - East London | Mar 28 - 2019 to Mar 29 - 2019 | Book now! |
ACORSER offers professionals to learn and master the content in the COBIT 5 Foundation course as an opportunity, will demonstrate their knowledge by taking an exam and earning a certificate of completion at the end of the training course. These professionals will understand the IT management issues that the organizations face today and know how to use COBIT to respond to these challenges. They will be able to use the elements of COBIT, in practice, and will be prepared to recommend the applications of COBIT for enterprise-wide projects.
| Location | Venue | Date | |
|---|---|---|---|
| Northern Cape | Bishops Lodge - Kimberly | Mar 6 - 2019 to Mar 8 - 2019 | Book now! |
This course provides documented strategies and tactics for accounts payable management used by several highly admired companies. Delegates will gain practical knowledge and turn into "Best “Practices as well as examples of practices to avoid. The course provides businesses and other organizations with a strong sense of where they stand against industry leaders and shows how they can take their services and organizational processes to state of the art levels. It provides best practice discussions on every facet of accounts payable. Delegates will be able to evaluate where their company processes stand against industry leaders or how they can take their services and organizational procedures to the state of the art levels as they will have proper understanding of what best practices are.
| Location | Venue | Date | |
|---|---|---|---|
| Western Cape | Protea Hotel Breakwater Lodge - Cape Town | Feb 21 - 2019 to Feb 22 - 2019 | Book now! |
One of the essential knowledge components of being an effective manager or entrepreneur is understanding how to write reports and proposals. Even though there are several ranges of formats for writing reports and proposals which often depends on the purpose for which it is written. Whether for product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. This course will build on a solid base of writing skills to present information in formal, informal, and proposal styles. Meetings are costly, three ingredients are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if accurate minutes have not been recorded, then the meeting may just as well not have taken place. Delegates will be drilled on how to prepare reports and proposals that inform, persuade, and provide information.
| Location | Venue | Date | |
|---|---|---|---|
| Free State | Southern Sun Hotel - Bloemfontein | Jan 30 - 2019 to Jan 31 - 2019 | Book now! |
| Kwazulu Natal | Premier Hotel - Pinetown | Mar 28 - 2019 to Mar 29 - 2019 | Book now! |
As assets held by governments and the private sector are exceptionally valuable, (particularly capital assets). Therefore assuming their custody and stewardship is of great importance. Equally important is the need to provide for their maintenance and timely replacement. Today the collaboration between public and private sectors in the form of joint acquisition, management and maintenance of these assets means that great attention ought to be paid to issues of management of these assets to be able to serve the needs and interests of these different stakeholders. Information about the stock, assets transferred under property law and other arrangements, the cost of use, the need for replacement is therefore vital for decision making and to protect public assets from misuse and encroachment.
| Location | Venue | Date | |
|---|---|---|---|
| Kwazulu Natal | Premier Hotel - Pinetown | Mar 13 - 2019 to Mar 15 - 2019 | Book now! |
This course is a complete labour dispute planning tool for management. It provides an overview of strike dynamics from planning to post strike recovery. There is detailed discussion of all the pre-strike decisions that will affect operations during the strike, and the related planning that is driven by those decisions. It reviews typical and possible union strike tactics and outlines methods for dealing with them. Evidence collection procedures are discussed with emphasis on effective preparation for securing injunctive relief. Temporary labour alternatives are covered along with the logistical coordination required during strike situations. It is presented so that senior managers can use it as a game plan for preparing their property and personnel for the emotional, logistical, and strike security challenges that a strike represents.
| Location | Venue | Date | |
|---|---|---|---|
| Gauteng | Crowne Plaza - The Rosebank Hotel - Johannesburg | Jan 24 - 2019 to Jan 25 - 2019 | Book now! |
Change is one aspect of life that is certain and constant in the world of business world. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Whether as individuals or business we accept and embrace or reject change would be another thing. Successful players of businesses in both public and private sectors do agree that to be able to understand and manage change appropriately is what sets the business apart from its competitors. Change Management is important in today’s professional world as organizational change is more the norm rather than the exception. More than ever, work roles and organizations are in a state of flux with changes in structure, re-deployment, and return to work, redundancy and personal crisis. Hence it is important to understand the change management process and learn some important change management tools.
| Location | Venue | Date | |
|---|---|---|---|
| Northern Cape | Bishops Lodge - Kimberly | Mar 7 - 2019 to Mar 8 - 2019 | Book now! |
This Change and Diversity Management in the Public Sector Training Program is geared toward enlightening delegates on the change management process as well as some change management tools and principles that can support managers, consultants and other change facilitators to fulfil their mission: to initiate and sustain change processes. The Course will give any leader tools to implement changes more smoothly and to have those changes better accepted. It also gives all participants an understanding of how change is implemented and some tools for managing their reactions to change. This programme also provides delegates with the knowledge, skills, attitudes and values to demonstrate an understanding of diversity among people, have an appreciation of the role and positive impact of such diversity and how best to manage a diverse workforce in South Africa.
| Location | Venue | Date | |
|---|---|---|---|
| North West | Safari Lodge - Rustenburg | Feb 21 - 2019 to Feb 22 - 2019 | Book now! |
All purchasing and transactions through entire supply chain systems take place within the context of legal regulation, a context that has been taking on increasing importance in recent years. This workshop provides a clear and concise understanding to delegates of the underlying legal principles, which affect the purchasing and supply chain function including those affecting international trade. Much involvement in the cross border trade has resulted in a steady flow of Regulations and Directives imposing additional rules and procedures relating to such issues as tenders, anti-competitive practices, and transfer of undertakings, electronic trading and intellectual property rights. It is therefore important for purchasing and supply chain practitioners to have a basic understanding of the major legal issues and principles that impact on their work.
| Location | Venue | Date | |
|---|---|---|---|
| Northern Cape | Protea Hotel - Upington | Mar 7 - 2019 to Mar 8 - 2019 | Book now! |
Emotional Intelligence (EQ) is defined as the capacity to recognize and effectively manage emotions in ourselves and with others. Emotional intelligence increases our ability to make good decisions, build relationships, deal with stress, and cope with change. This is an interactive two-day workshop for supervisors in the workplace and will understand the competencies of Emotional Intelligence. This workshop explores the concept of Emotional Intelligence and allows for its practical application in the workplace, as well as in other areas of life especially for persons in supervisory roles. The workshop will explore the ability to understand and control emotions, opens many doors for self-empowerment and will enable delegates to lead their lives and understand others more effectively.
| Location | Venue | Date | |
|---|---|---|---|
| Kwazulu Natal | Blue Waters Hotel - Durban | Mar 7 - 2019 to Mar 8 - 2019 | Book now! |
The Employment Equity legislation has brought about several changes to the labour and employment landscape of south Africa. The law reform commission has also transformed the legislation although taking serious consideration with the spirit of the constitution. It is important to note that the implementation of the Employment equity legislation cannot be effective without taking into consideration other legislations that affect the labour and employment landscape. These include but is not limited to the Skills Development Act, the Black Economic Empowerment Act as amended and the B-BBEE codes of good practice. The EE legislation has also evolved over time. From the EE Act 55 of 1998 to the Amendments of 2013, there has been changes to definitions, turnover thresholds, a higher target of audits by regulatory authorities. These changes brings to bear the strong implication in terms of higher risk to the business for non-compliance.
| Location | Venue | Date | |
|---|---|---|---|
| Gauteng | Emperors Palace - Johannesburg | Jan 24 - 2019 to Jan 25 - 2019 | Book now! |
| North West | Sun City - Rustenburg | Mar 14 - 2019 to Mar 15 - 2019 | Book now! |
This three-day workshop is an intensive programme designed to foster the understanding of the financial management processes and procedures as stated in the Public Finance Management Act (Act No 1 of 1999) (PFMA) and its directives. The PFMA is a legislation that is intended to promote financial management within departments and sectors that are funded using tax payers resources. Upon completion of this programme delegates and participants should understand the basic concepts and principles underlying sound financial management system in compliance with the requirements of the Public Financial Management Act. Delegates should be able to identify and comply with financial management framework applicable to public officials and Treasury Regulations; ensure effective reporting systems and procedures when managing their offices and projects.
| Location | Venue | Date | |
|---|---|---|---|
| Gauteng | Emperors Palace - Johannesburg | Jan 24 - 2019 to Jan 25 - 2019 | Book now! |
| Western Cape | Protea Hotel Breakwater Lodge - cape Town | Feb 21 - 2019 to Feb 22 - 2019 | Book now! |
| Northern Cape | Bishops Lodge - Kimberly | Mar 28 - 2019 to Mar 29 - 2019 | Book now! |
This workshop provides an excellent foundation in public finance management (PFM) principally for non PFM professionals in sector agencies, government ministries and departments with management responsibilities in programmes, projects and policy making work. It has been designed specifically paying attention to the perspectives in developing countries with the objective to prepare the participants of the functions that impact upon their sector. The dimension of this workshop is to cover the macroeconomic context, the political context and the financial administrative technicalities upon which the PFM systems operate. The instructive approach is on an analytical framework which provides the participant with strategies to develop systems to assess and understand a given country´s PFM system and what can be done to make it better.
| Location | Venue | Date | |
|---|---|---|---|
| Free State | Southern Sun Hotel - Bloemfontein | Feb 20 - 2019 to Feb 22 - 2019 | Book now! |
Governance describes the way countries, communities and institutions manage their affairs politically and the way they exercise power and authority. Governance remains an essential area that attracts support globally. In recent years institutional donors have paid attention on governance dynamics in response to a realization that “good” governance is central to sustainable, long-term socio-economic development. This workshop provides participants with a solid understanding of governance covering the modern and most relevant international thinking and key lessons learnt from the experience of both national and local governments in several developing countries across the world. It uses a broad range of in-depth case studies to explore and examine “good” governance in practice to demonstrate how governments around the world have found effective ways to improve the delivery of services to their citizens.
| Location | Venue | Date | |
|---|---|---|---|
| Gauteng | Southern Sun Silverstar - Ruimsig, Johannesburg | Feb 20 - 2019 to Feb 22 - 2019 | Book now! |
ITIL (Information Technology Infrastructure Library) Help Desk is viewed as more tactical or more day to day actionable helping to quickly resolve end customers immediate needs and technical issues and incidents. It can be separate or part of the Service Desk to improve the overall organization’s Customer Services. The ultimate goal of the Help Desk is to offer first contact resolution as efficiently and quickly as possible. The Help Desk provides business users a place to contact when they are having specific IT issues. The goal here is to have that initial point of contact to reduce the wait time and get the issues resolved quickly to get the user working and productive. This workshop will educate you on how IT Help Desk staff can implement an ITIL-based Help Desk solution to identify and manage service requests, eliminate problems and provide uninterrupted service in your organization.
| Location | Venue | Date | |
|---|---|---|---|
| Free State | Southern Sun Hotel - Bloemfontein | Feb 20 - 2019 to Feb 22 - 2019 | Book now! |
This three-day course provides a rigorous and detailed overview of all major technical IFRS and GRAP requirements. It includes illustrative financial statements, case studies, examples, coverage of the most significant IFRSs, and interactive participation from the delegates. In addition to a review of current IFRSs and GRAP principles, course delegates also receive an update on the major new standards on revenue, leases, and financial instruments and the probable impact of their adoption. This programme answers questions such as: • What are the current and likely future requirements of IFRSs and GRAP? • How are IFRS and GRAP recognition and measurement principles applied? • Where can up-to-date information about IFRSs be obtained? • When are fair value measurements required?
| Location | Venue | Date | |
|---|---|---|---|
| Mpumalanga | La Villa Vita Hotel - Nelspruit | Mar 6 - 2019 to Mar 8 - 2019 | Book now! |
While public sector governance is essential for the effective management of structures at all three tiers of government, corporate governance is critical for the effective functioning of organizations in both the public and private sectors including municipal and local governments. The course offers practical advice on Corporate Governance and Ethics in the management and control of these organizations. The course pays importance to the conduct of the different meetings (operations and oversight meetings) at the respective levels in the governance framework of the organization. It thus provides in-depth coverage of the King III and the salient changes that are being put forward by the King IV codes which postulates principle-based and outcome-based rather than rule-based approach in the management and governance of organizations.
| Location | Venue | Date | |
|---|---|---|---|
| Gauteng | Emperors Palace - Johannesburg | Jan 23 - 2019 to Jan 25 - 2019 | Book now! |
| North West | Sun City - Rustenburg | Mar 13 - 2019 to Mar 15 - 2019 | Book now! |
It is trite that strategic growth in any organization demands a long term plan on building capacity both in plant, equipment, technology as well as people and human capital. Businesses in every Industry and sector thrive on knowledge, as such Possessing knowledge gives advantages in making the right decision or strategy from planning through to the implementation phase. Human capital is imbedded with knowledge and skills which ought to be harnessed and dispensed as needed. This workshop will empower the delegates on how to initiate a knowledge management program in their organizations and businesses. The most used theme of this workshop is the development of organizational knowledge base by relying on organizational leadership techniques involving mentoring and coaching.
| Location | Venue | Date | |
|---|---|---|---|
| Eastern Cape | Premier Hotel Regent - East London | Mar 7 - 2019 to Mar 8 - 2019 | Book now! |
South Africa is facing enormous challenges in developing waste management strategies. The amount of waste is increasing as more people are leaving poverty, and the sustainability of disposing waste at land fields is both economically and environmentally questioned. This has resulted in a search for alternative treatment of solid waste. The aim of this workshop is to provide delegates with up-to-date knowledge regarding technological, organizational, legislative policy developments and practices to handling municipal wastes in South Africa and other parts of the developed world. Lessons are drawn from other developing countries and from the best practices promulgated at international conventions of which South Africa is a signatory.
| Location | Venue | Date | |
|---|---|---|---|
| Eastern Cape | Premier Hotel Regent - East London | Mar 6 - 2019 to Mar 8 - 2019 | Book now! |
This three-day workshop is intended to improve the perspectives of delegates on the skills needed to efficiently manage offices and departments in a bid to improve business processes, procedures and techniques, and ensure that their organizations’ resources are utilized at maximum capability. In a nutshell the workshop would explore leadership styles and qualities and would improve the skills required to lead teams, and motivate people in their reporting lines. Some essential skills that the delegates will be able to understand and develop include: developing communication, time management, planning and organizational skills which are essential for managing offices in the 21st century.
| Location | Venue | Date | |
|---|---|---|---|
| Gauteng | Emperors Palace - Johannesburg | Feb 20 - 2019 to Feb 22 - 2019 | Book now! |
The purpose of this 2-day short learning programme is to capacitate delegates with a comprehensive understanding of the importance of communication and public participation within the context of Public Sector in South Africa. This course designed for learners working in a Ward Committee or Local, provincial and National Government structures, where the acquisition of skills and competence from this course will add value to their job. This course will contribute to the aspirations of individuals seeking to develop a career pathway in Government and administration through the application of Batho Pele principles to their own work and context; facilitation of community participation in democratic processes and structures; and understanding of the policy and legal framework guiding the Ward Committee system and its functioning.
| Location | Venue | Date | |
|---|---|---|---|
| Gauteng | Hotel 224 - Pretoria | Feb 14 - 2019 to Feb 15 - 2019 | Book now! |
The main objective of this programme is to impart into the delegates the global trends in governance and models of government and how good practice concepts get imbibed into the governance structures within the Republic of South Africa. The roles of national, provincial and local spheres of government. The workshop assesses the effectiveness of various intergovernmental policies and administrative directives, identify the knowledge, skills and capacity instruments of a local, provincial or national offices to engage in intergovernmental relations. The delegates will have proper understanding of the roles and functions of political, administrative and judiciary institutions and the division and decentralization of powers between these arms of government. The objective is to evaluate best practices and provide recommendations to improve/establish the prospects of intergovernmental relations in South Africa as planning is made for better policy making and implementation.
| Location | Venue | Date | |
|---|---|---|---|
| Eastern Cape | Paxton Hotel - Port Elizabeth | Mar 27 - 2019 to Mar 29 - 2019 | Book now! |
This Supply Chain Management workshop is intended to introduce participants to the importance of Supply Chain Management and afford the necessary technical knowledge and skills to commendably and proficiently manage an organizational supply chain. In most businesses whether in the agricultural or manufacturing sectors the effectiveness of the supply chain is key to decision-making. This begins with proficient stock control which involves careful planning to ensure that the business has sufficient stock of the right quality available at the right time and how to effectively control and monitor the movement of stock through the stores environment and the entire business. The workshop brings to the participants different supply chain management models applicable in the different sectors and articulates and engages the delegates of the essentials of each of these models.
| Location | Venue | Date | |
|---|---|---|---|
| Gauteng | Hyatt Regency Hotel - Rosebank - Johannesburg | Mar 7 - 2019 to Mar 8 - 2019 | Book now! |
The purpose of this Skills Programme is to provide Learners with the critical knowledge and skills needed to plan both their own work as well as the work of their team members truly effectively. Where staff members are in specialist positions, this Skills Programme will greatly enhance their planning and time management skills.
| Location | Venue | Date | |
|---|---|---|---|
| Free State | Southern Sun Hotel - Bloemfontein | Jan 30 - 2019 to Jan 31 - 2019 | Book now! |
| Kwazulu Natal | Premier Hotel - Pinetown | Mar 28 - 2019 to Mar 29 - 2019 | Book now! |
The B-BBEE codes is a governance code for proper governance and transformation within the South African economy. It is important that all stakeholders understand what these codes are, how to manage them for greater perspectives and accountability to their publics. In 2013, Codes of Good Practice and the scorecard was updated and there has always been debates and developments till this date. Henceforth one cannot simply focus on a few areas of the scorecard. A shift and realignment of B-BBEE in your business is going to be critical for you to score the necessary points to achieve a decent B-BBEE Level under the Amended Codes. In this outstanding workshop, you will gain the knowledge, insight and tools you need to develop BBBEE codes of practices that comply with the latest legislation and meet the operational needs of the organization. This course provides the knowledge that you and your colleagues require to be adequately informed about the BBBEE codes of practices
| Location | Venue | Date | |
|---|---|---|---|
| Eastern Cape | Premier Hotel Regent - East London | Mar 14 - 2019 to Mar 15 - 2019 | Book now! |
